Maintenance

The NorMec machines are one of the most reliable machines in the marked and needs very little maintenance.

In the user manual you will find the necessary information about maintenance of your machine. You can also download the user manual here.

Spare parts

The NorMec machines are one of the most reliable machines in the marked and our customers rarely experience any problems.

However we always recommend you to have a few spare parts at your factory. If you are not sure witch parts you need for your machines, please contact us and we will send you a complete list.

We have most spare-parts in stock and can ship you the part within 48 hours.

Shipping

Support

The NorMec machines are one of the most reliable machines in the marked and our customers rarely experience any problems. 

If you should experience any problems with your machines, NorMec are well prepared to help you.

We have most spare-parts in stock and can ship you the part within 48 hours.

We have also developed a superior system to troubleshoot your machine and will ensure your machine is up and running as fast as possible. In the interface you can find a page with all the troubleshooting options you need. With only a few clicks you can see if there is a technical problem and you need to change any parts.

If you should not be able to solve the problem yourselves, you can connect the machines to Internet and we can log on to the machine and with use of our systematic troubleshooting-programs find the problem in no time.

Installation

To install a NorMec machine is easy.

Almost all our machines can be installed within 1 hour and by your own personal. All necessary documentation for the installation is delivered together with the machines.

The exception is some of our lager cutting machines where our installers are required to install and start-up.

Training

To make use of the full potential of your new NorMec machine it`s important that your personnel is well trained to operate the machines.

Training is essential to achieve an effective production, therefore NorMec have developed 3 different ways you can train your personnel.

Together with the delivery of the machine we can also offer installation and training at your facilities, the training program lasts for 2 days. The second option is to send your personnel to our factory and we will train and educate the operators in our training facilities.

Read more about training methods: